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Capturing corporate intelligence
Implementing surveys throughout the employee lifecycle is a vital tool in
employee retention
. HRMC Acclaim™ makes it easy to create and administer surveys, instantly analyzing responses and synthesizing data according to your criteria. Employees appreciate being able to respond to surveys via telephone or web browser at their convenience, day or night.
Exit interviews
The exit interview is an often dreaded activity, but provides key information, alerting management to developing workplace trends — before they become enterprise-wide problems — and suggested courses of action. Data collected during the exit interview is relevant to all phases of the employee cycle, including
sourcing
, recruiting, policies and procedures, employee satisfaction, and
retention
.
Exit interviews are typically held face-to-face, which can be uncomfortable. They are often poorly attended and inconsistently administered. Viewed as just another formality, exit interviews are often disorganized, lacking in consistency and sense of purpose.
Better for everyone
Anonymous, automated exit interviews provide associates the opportunity to honestly voice their opinions in confidence, which encourages more honest feedback and a positive final impression of your company. Transforming the interview into a remote survey, accessible from anywhere by phone or web, 24 x 7, helps to overcome geographic or logistical issues. Optional pre-paid phone cards and other participation incentives can dramatically increase participation and turnaround.
Computer-adaptive technology enables the survey to “drill down” when strong emotions arise, creating a single-pass implementation of what is normally at least a two-step process. Interview results and statistics are immediately compiled, available via the Acclaim online interface at any time.
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