HRMC - System Architecture

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Integrated technology is a beautiful thing. HRMC Acclaim™ combines the simplicity of the telephone with the power of internet technology, yielding a remarkably flexible system that meets your human resource management needs today — and keeps pace with your growth tomorrow. Acclaim integrates on the client side, too — exporting data to familiar Microsoft office applications as well as enterprise database systems like Peoplesoft and SAP.

Since Acclaim is a hosted, economical solution, there isn’t any expensive IT capital expense, integration, or complicated implementation. In fact, there isn’t even any software to install. Acclaim’s system functionality is provided through the use of a simple telephone and an internet-enabled PC. This creates immediate access for all users, and ensures you always have the latest software (no user-side software upgrades or downloads).

HRMC Acclaim™ is a personalized online workspace for common tasks, customized shortcuts, information summaries and real-time reporting. The number of simultaneous users who can access the system at any one time is virtually limitless. There’s no system administration to worry about, so you can focus on the important things. And HRMC solutions are carefully built with system redundancy to minimize system downtime.

Acclaim’s internet-enabled application system is a powerful online process. Candidates apply for jobs, provide important assessment criteria, and receive friendly feedback automatically.

Acclaim. Looking good and working smart.

In 1984, HRMC pioneered the use of interactive voice response (IVR) for prescreening purposes and has honed this breakthrough ever since. IVR offers advantages for the job seeker as well as the prospective employer:

It’s convenient. IVR interviews can be conducted virtually anywhere at any time
It’s accurate. Responses are authentic because they’re spontaneous.
The job seeker interview progresses with questions presented on the fly based on the candidate’s previous answers, how well they are meeting the job requirements, and how well they might fit in.
It’s everywhere. Unlike computers, phones are everywhere and they connect immediately.
It’s friendly. IVR establishes instant rapport between company and applicant.

Acclaim’s multi-voice support allows for a variety of voice styles (female, male, foreign accent, etc.) to be customized for all verbal system prompts and questions. After the hiring process, IVR is your assistant in managing and retaining happy employees.